Returns & Exchanges

We want you to love your JuJuBe gear, which is why we offer a 30-day return window for all unused items in their original packaging with tags attached. Please note that items marked as final sale are not eligible for return or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

2

Print Your Label

Follow the prompts to generate a prepaid shipping label; a small return shipping fee will be deducted from your final refund amount.

3

Pack Your Bag

Securely pack your items in the original shipping box or a similar mailer, ensuring all original tags and accessories are included inside.

4

Drop Off and Track

Take your package to the nearest authorized carrier location and keep your tracking receipt; your refund will be processed within 7-10 business days of receipt.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing